Returns & Exchanges

RETURN POLICY

savage.al accepts returns within 30 days from the date of receipt on items that are unused, unworn, and have their original tags attached. All returned items must be in their original condition to be eligible for refund or exchange.

FINAL SALE ITEMS

Items marked as "final sale" are not eligible for return or credit without exception. Final sale items may only be exchanged for a different size, subject to availability. All sale items, shoes, and accessories are final sale and sold as-is.

HOW TO INITIATE A RETURN

To start your return process, please contact us through one of the following methods:

Please include your order number, item details, and reason for return in your message. Our team will respond within 7 business days with return instructions and authorization.

DOMESTIC RETURNS (ALBANIA)

For Exchange:

  • Contact us via email or contact form to request a size exchange

  • Exchanges are subject to availability

  • Include your return packing slip when shipping back items (one order per box)

  • All returned/exchanged items are subject to inspection by our team

  • If the requested size is unavailable, we will refund your original form of payment

For Refund:

  • Contact us to receive return authorization and instructions

  • Returns will be processed within 7-10 business days of receipt

  • Refunds will appear on your account within 5-7 business days after processing

  • Include your return packing slip when shipping back items

INTERNATIONAL RETURNS

For international orders, please contact us to initiate your return.

  • All duties, taxes, and original shipping fees are non-refundable

  • You may be able to recover customs fees by contacting your local customs bureau directly

  • Return shipping costs are the responsibility of the customer

  • Our team will provide you with specific return instructions based on your location

IMPORTANT NOTES

  • We do not assume responsibility for return packages that are lost, stolen, or mishandled during transit

  • We reserve the right to refuse returns that do not meet our return requirements

  • Items must be unworn, unused, and in original condition with tags attached

  • To ensure a positive shopping experience for all customers, we may restrict or refuse future transactions from accounts with unreasonable return patterns

  • We reserve the right to terminate accounts and limit purchases at our sole discretion

For any questions regarding returns or exchanges, please email us at customerservis@savage.al or use our contact form.